In early 2017, Facebook announced as part of their continuing effort to stop the spread of misinformation and false news, they removed the ability for any Page to edit how a link appears on Facebook. In order to combat these strict guidelines on link sharing and preserve the functionality and integrity of the publisher’s content, the GlynnDevins Inbound and Technical Development teams are proactively encouraged to verify owned domains with Facebook. Through this process, link owners will have the ability to edit or overwrite the metadata that previews with link page posts. By verifying domains with the DNS TXT record assigned to each account, we can confirm ownership through Facebook’s Business Manager.
Check with Paid Media to ensure that the domain verification has not yet been done.
If not, go to the client assigned Ad Account and follow these instructions to acquire the TXT code.
Email CS (copy the solution designer, Matt Whitney, Marisa Farris and the PMO lead):
Hi <SOLUTIONS DESIGNER>,
As part of our set-up fee for <CLIENT>, we will need to verify the client’s domain on Facebook. To implement domain verification, you should be assigned to add a DNS TXT entry to the client’s DNS record to confirm that we own the domain.
DNS TXT Record
Here are the basic steps:
Login to your domain registrar and visit the DNS records section.
Add this TXT record in your DNS configuration: <CLIENT TXT RECORD>
Add @ in the Host field (if your domain host requires it) Wait until your DNS configuration changes have spread across your website's domain servers (this may take up to 72 hours), then click Verify.
Please let me know if additional information is needed. You should be scheduled under <CLIENT SOCIAL JOB #> for your time.