Owned Social Decommission Checklist

LINKEDIN

If client does not already have access to their LinkedIn page, provide administrative access.

Note: once administrative access has been revoked, access to the page and administrative settings is unavailable. 

1. Remove yourself as admin:

   1. Access your Page Super Admin View

   2. Click the Admin tools dropdown at the top of the page and select Manage Admins.

   3. Click the Delete icon to the right of the Admin’s name.

   4. Click the Remove button.

2. Remove LinkedIn Page from Sprout Social

   1. Account & Settings > Settings > Users and Social Profiles 

   2. Type the name of community into search bar

   

   1. Use the ellipsis to select the community you wish to remove. 

   2. Remove profile from GlynnDevins 

   3. Save changes

FACEBOOK

Facebook Pages can only be accessed through a personal account that belongs to someone with permissions to the Page. If client does not already have access to their Facebook page, provide administrative access. 

Note: Once GlynnDevins administrative access has been revoked, access to the page and administrative settings is unavailable. 

1. Initiate Facebook Pixel removal from website domain by contacting Data Strategy

   1. Include Domain and Facebook Pixel ID in communication

2. Remove Alight Connection

   1. Business Settings > System Users > Search for Community > Delete

   2. 

3. Remove all GlynnDevins users as Facebook page admin:

   1. Page Settings > Page Roles 

   2. Select the user you wish to remove > Edit > Remove

   3. 

      You will also need to remove all GlynnDevins users from Business Settings under Page

   4. Business Settings > Pages > People > Delete

   5. 

4. Deactivate Ad Account

   1. Go to Account Settings in Ads Manager. You may be asked to re-enter your Facebook password.

   2. Click Deactivate Ad Account, below the Ad Agency header.

   3. You’ll be asked to confirm the deactivation and provide a reason why (optional).

   4. Click Deactivate Ad Account.

   5. 

5. Remove Business from Business Manager:

   1. Business Settings > Accounts > Pages 

   2. Select the page you wish to remove and select remove. 

   3. 

6. Remove Facebook Page from Sprout Social

   1. Account & Settings > Settings > Users and Social Profiles 

   2. Type the name of community into search bar

   3. Use the ellipsis to select the community you wish to remove. 

   4. Remove profile from GlynnDevins 

   5. Save changes

   6. 

INSTAGRAM

1. Submit Instagram login credentials to client service team

2. Delete LinkTree Account:

   1. My Account > Delete Account

3. Remove Instagram Page from Sprout Social

   1. Account & Settings > Settings > Users and Social Profiles 

   2. Type the name of community into search bar

   3. Use the ellipsis to select the community you wish to remove. 

   4. Remove profile from GlynnDevins 

   5. Save changes

   6. 

PINTEREST

1. Deactivate Pinterest Account OR Submit Pinterest login credentials to client service team

   1. To deactivate:

      1. Log into your Pinterest account

      2. Click the directional chevron down icon in the top-right corner to open your menu 

      3. Select Settings

      4. Click Account settings from the left-side navigation

      5. Under Account changes, click Deactivate account

      6. Click Next

      7. Click Deactivate account

      8. Client can always reactivate account if they wish.

   2. If client wishes to maintain, you will need to remove payment information by contacting support.

2. Remove Pinterest Page from Sprout Social

   1. Account & Settings > Settings > Users and Social Profiles 

   2. Type the name of community into search bar

   3. Use the ellipsis to select the community you wish to remove. 

   4. Remove profile from GlynnDevins 

   5. Save changes

   6.